Process Server Prices and Pitfalls

Today we received a call from a woman urgently needing service of process on an individual.  We later discovered she was price shopping and looking for the lowest price on a serve, and she ultimately went with another company who was "cheaper."  This is not an uncommon occurrence and we thought it made for an interesting discussion so we wanted to share it with our readers. While deal finding is something I highly recommend, in this post I want to emphasize to everyone the very essence of the word "deal" that means you actually get something of value in exchange for your money. 

This person explained to us that she was almost at the time limit of 120 days and her case would be dismissed very soon if service was not completed.  She had hired four process servers on previous occasions who were unable to effectuate service, and she needed us to complete all attempts within two days.  It seemed like a fairly simple case and we could tell by talking to her that the process servers she previously hired were inexperienced or simply could not offer quality services for the prices they were charging.

We explained our flat fee upfront prices to the potential client and we discussed other options to increase the probability for success such as surveillance and a motion for alternative service.  We sent her an information sheet to fill out and asked her to email us copies of her summons and complaint when she was ready to proceed.  We later received an email from her saying she found another company that was a bit cheaper and she had decided to hire them for the job.  We wished her good luck and thanked her for contacting us.  

Our staff began discussing the issue and it is quite interesting: this woman had already hired four other companies based on low prices, she hasn't gotten any results, and she is doing it all over again.  I want to emphasize that in legal services, (and most things in life) shopping based only on lowest price does not guarantee value or satisfactory results.  This is where the essence of the word "value" comes into play.  This woman has very likely spent 3-4 times the amount of money hiring "cheaper" process servers than if she would have simply hired us the first time.  In addition, if her case gets dismissed for not effectuating service within the legal time limit, then she will have to spend even more money to refile her court case!!!  We can't help but think of the time (almost 4 months), money, and frustration this woman has gone through with this case and we would've loved the opportunity to help her.  While we truly hope this woman gets her defendant served, we will not be at all surprised if she calls us back in the future to complete this service.  This issue has happened to us in the past, and many times we ultimately get a call back from the client wanting to retain us to complete their service after other attempts have failed.  

We would have loved the opportunity to assist this woman with her legal matter, but she continued to shop around based on price rather than performance, ability, and track record. At Spartan Solutions, we pride ourselves at being the best at what we do.  We may not always be the lowest price around, but we are very experienced, our level of customer service is amazing, and we offer more licensed services to our clients than most other firms in the Phoenix area.  Simply put: the value we bring our clients is unparalleled.  We have about a 90% success rate in process service, and if you include our legal document preparation service for motions for alternative service, our success rate climbs to about 95%  Our work is rock solid, we are extremely professional, our paperwork is meticulous, give us a job and it's done right, we make our clients happy, end of story.  

If you need a process server in the City of Maricopa or Pinal County, please contact us.  We would love the opportunity to impress you with our high quality professional services. 


Arizona Motion for Alternative Service

What can you do if you cannot locate a person to have them served with legal papers? 

You may have already made multiple attempts of service, only to discover the address was bad or outdated, you may have found that the defendant had moved and not left a forwarding address, or you may just not be able to locate a current address.  As good as private investigators are at locating individuals, it's not always a guarantee that you will find's also not always practical from a money standpoint to pay process servers to continue attempting at addresses or to keep investigators searching or running surveillance.  

However, just because you cannot locate the defendant does not mean you are out of options.  In Arizona, you can serve a defendant by alternative or substitute service, and service by publication.  In order to accomplish this, you need to submit a motion to the court for alternative service explaining everything you have tried and what attempts have already been made.  If the motion is approved by the court, then you can follow the guidelines to effectuate legal service.  

If you have tried to serve a defendant in Arizona and feel like you are out of options, please contact us for assistance drafting a motion for alternative service.  We are licensed in Arizona to prepare any legal documents and for a low flat rate we will expertly provide this service so you can your case back on track and get your papers served.  


What is Skip Tracing?

Do you know what skip tracing is?  If you have a lawsuit and don't know where or how to find the defendant you may want to hire a professional to perform skip tracing services to locate that person for you.  You can try this on your own, but often times it will involve a lot of time and wasted effort.  A lot of personal information you find online and in public databases is outdated or contains errors.  Attempting to serve papers at a bad address will likely cost you more than having a professional perform skip tracing services for you. Process serving companies and/or private investigators can usually perform these services and usually have a very high success rate.  At Spartan Solutions we have a great deal of experience locating subjects, we have access to non-public investigative databases, and we can perform any skip tracing services you may require anywhere in Arizona.  If you require a defendant to be located please contact us and we will be glad to assist you.  

In Investigation, Skip Tracing, Process Service

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Process Server vs Sheriff

We have previously shared this on our social media pages, but it's a great illustration.  Generally, when you need to have legal documents served on someone you have two options: a private process server or the local sheriff.  The following illustration shows the key differences between a private process server and the sheriff.  

Here in the City of Maricopa, the sheriff charges a $200 up front deposit, a $16 service fee, $2.40 per mile for each attempt (one way), and an $8 notary fee. According to a ServeNow survey of legal professionals, private process servers are faster 90% of the time, have a 92% success rate, and provide much better customer service and knowledge of the law.

If you need legal documents served in the City of Maricopa for a flat rate fee, fast completion, and great customer service please contact us.  

Process Servers vs. Sheriffs Infographic

In Process Service Tags Maricopa City process server, Process Server vs Sheriff


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